E-commerce in the UK: 4 key trends for 2023
This study is based on our online panel of 1,5M de e-shoppers over Q1 2023.
Description
The end of Covid, rising inflation, and the war in Ukraine completely reshuffled the e-commerce landscape in 2022. Foxintelligence exclusively presents four emerging trends for 2023.
Soaring inflation leads households to increase online spending while cutting back on non-essential purchases
The average amount spent online increased by 11% in Q1 2023 compared to Q1 2022, rising from £399 to £442. This surge favors essential categories: the share of food expenses grew from 25% to 27% in Q1 2023 compared to Q1 2022, while the Home & Appliances category increased from 15% to 17%. Conversely, fashion spending fell from 23% to 20% and Electronics & Computers from 20% to 18%.
“With the current economic climate, consumers have limited budgets. They’ve become cautious with their spending, making trade-offs between what, where, and how much they buy,” says Guillaume Coudry, Chief Customer Officer at Foxintelligence.
“With the current economic climate, consumers have limited budgets. They’ve become cautious with their spending, making trade-offs between what, where, and how much they buy,” says Guillaume Coudry, Chief Customer Officer at Foxintelligence.
Second-hand shopping booms amid inflationary pressures
The second-hand market penetration rate rose from 16% in 2020 to 23% in 2022. Although this trend is evident throughout Europe, it’s particularly pronounced in the UK. People increasingly buy second-hand for environmental reasons, but now also for economic reasons in the current inflationary context. While second-hand shopping remains popular among younger generations, Generation X (1960 – 1979) increasingly adopts this consumption pattern, accounting for 15% of the second-hand market in 2022.
TikTok Shop conquers the beauty market
Launched in the UK in November 2021, TikTok Shop has firmly established itself within the English e-commerce landscape:
● AOV is 40% higher than the average beauty shopper
● The number of purchases is 37% higher than the average beauty shopper
● TikTok captures 17% of customers’ online beauty budgets, second only to Amazon
● AOV is 40% higher than the average beauty shopper
● The number of purchases is 37% higher than the average beauty shopper
● TikTok captures 17% of customers’ online beauty budgets, second only to Amazon
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